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Manufacturer : DVICO, Inc.
Model : TVIX HD M-6500A
   

Out of region models imported to the US and European markets
 
It has come to our attention that there are increased shipments of TVIX models built for the Korean market is being imported to the US and other countries.  While most international units have no limitations, the units built for the Korean markets have a restricted firmware that does not allow for simple upgrades.  We guarantee all US units sold by Digital Connection to operate with none of these limitations. 
 
Serial Number Tracking:
 
To determine whether a unit was intended for the US or Korean market, strict serial number tracking is enforced by DVICO and Digital Connection.  All returns and exchanges or repairs are checked for serial number matches.  The serial numbers help to determine the origin of the TVIX and where the service needs to be performed. 

Please be aware of purchase of out of country models as they will be rejected for service by US vendors and will have to be returned to Korea.  Digital Connection is unable to perform repairs for out of region TVIX units.

 

DVICO Sales Policy:

All DVICO products are sold through authorized distribution channels in various countries and bound to the consumer laws of the country where the products are sold. After sales and warranty service will be honored by authorized distributors and dealers where the product was purchased. Products purchased from countries that you do not reside in must be returned to the dealer where the product was purchased at the customer's expense. Please refer to your distributor/dealer's return, service, and exchange policies before purchase.

DVICO products are designed and sold for use in the country of export. DVICO is not responsible for products that do not comply with specific functions if the product was purchased outside of the country of original distribution. Language support for DVICO products are specific to the country of distribution with limitations designed for some markets and not supported when exported to secondary parallel or grey market outside country of original distribution.


 

 

 
       
 
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