TViX Basic Troubleshooting
I can't see a picture when I connect the TViX to the TV.
A. Depending on the firmware version, the TViX may or may not
cycle through the outputs so the menu can be seen on the TV.
If you do not see anything on the screen, use the TV Out button on
the lower left hand side of the remote, push it until you see an
image. Once you get an image on the screen, go into the setup
and configure for your TV.
M6500A Main Screen.
I installed a hard drive, how should I format it?
A. If the drive is already formatted, then the TViX should
recognize the drive. If the drive is brand new and not
formatted, simply use the menu option to format with TViX, or
connect it to a PC via USB and use Windows Disk Management.
Q. The TViX shows "Loading" but never boots
behavior is most common when a hard drive is installed but the
drive is defective not allowing the TViX to boot all the way.
Try disconnecting the drive and power up. If it continues
to stop at "Loading", contact techical support.
The TViX hangs on MPEG-2 transport stream files, or loses audio
A. This maybe caused by error in the transport stream. To
confirm, try playing the same file to see if the interruption occurs
in the same spot. To analyze and repair a file, try running
the file through MPEG2Repair.
I can connect using SMB shares on the TViX but understand that NFS
offers better performance. How do I use NFS?
A. A Windows PC does not offer NFS standard so a third party
software is necessary. DVICO offers Netshare that will support
up to four connections. Install the Netshare program on the PC
you want to connect to and name your network shared folder "tvixhd1"
(all subsequent shares should be named tvixhd2, tvixhd3, etc.).
NFS is much trickier on Network Attached Storage (NAS) devices and
not all work with the TViX (depending on the implementation of the
protocol). For NAS devices, we highly recommend Netgear's