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Serving you on-line since 1997!

 
 
 

Thank you for visiting Digital Connection.  Listed below are our store policies and disclaimers.  Completion of an on-line order will be considered as acceptance of our terms and conditions.  

     Shipping method and schedules


Our-of-stock and back-ordered products

Although we strive to maintain our inventory constant, we may experience an back-order status when we run out of certain products.  When this occurs, we will send an e-mail with a notice on the out-of-stock item and an estimated arrival time when available.  

Shipping information

We use UPS for both domestic and international shipments.    

Express service orders (Overnight Express, Next Day or 2-day service) are processed on the same day if received before 12:00N Pacific Standard Time.  Ground shipments are processed as quickly as we can generally on the same or next day.

International shipping is available but rates are not calculated at the time of order.  Once your order has been placed on-line, you will receive an e-mail with the shipping charge and a request for your approval in approximately 24 hours except on the weekend.  No orders will be processed until you response with approval on the shipping charge is received.  Customers are responsible for all customs entry fees and taxes as well as brokers charges.  Please contact your local UPS office for the charges that will apply at the time of delivery. 

Shipping transit times, approximate rates, international offices, and other freight information is available on-line at UPS Website

A confirmation with freight/tracking number will be e-mailed on the day your order is shipped.

Signature Required on delivery

We require signature on all shipments unless you have specified signature waiver.  If a person is not present to accept the package, a notice of delivery will be left at your door.  Some customers may have special arrangements or signature waivers with the local UPS office to leave a package which we will honor if the option is checked on your order, but normal liabilities do not apply.  Requesting signature waiver will result in your shipment insurance being limited to maximum of $100 in the event of loss or theft.  Digital Connection is not responsible any liabilities arising from your choosing signature waiver when placing an order at our store.  

Signature waivers are not available when the shipping address differs from the billing address of the card being charged.

Items that require modifications and special labor may require more time for processing.  Please refer to item information for shipping schedule.

 

 

 
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